I really enjoyed the training – it gave an opportunity for a new approach. It all made perfect sense and Eileen’s delivery was excellent.
Christine Ramsey
Refuge Support for Atal Y Fro in Wales
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Feedback from the client-evaluations Area
Brilliant training and a fabulous facilitator – made training interesting and informative but also very fun! I wish all training was like this.
Rosie Brett
IDVA for Atal Y Fro in Wales
I found the training brilliant and feel that it had an immediate and direct positive impact on my work with young people, families and victims. A well organized, structured and enjoyable training environment.
Maria Sweeney
Youth Conference Coordinator for Youth Justice Agency in Co.Tyrone, Northern Ireland
When working with clients I will be more mindful of the language I use. It will also be useful to use The Silent Session for clients who are struggling with engaging/feel anxious about engaging. I found the training with Eileen really interesting – her experience and delivery is impressive and I felt like I ended the Course with new tools for better conversations with clients. Highly recommend.
Jennnifer Bamon
Specialist Domestic Abuse Practitioner for Atal Y Fro in Wales
I will be aiming to deliver a more Solution Focused Approach in how I communicate with residents. Brilliant training – I really enjoyed taking part in this.
Emily Navis
Support Worker for Family Ace in Liverpool
I work with clients who have experienced trauma and often they find it difficult to speak about their experiences, so enabling them to focus on what is important to them without having to share any information {The Silent Session] but allowing for change to take place – I think will be revolutionary for some of them.
Also many of the clients have only received negativity from others so to be with someone who is focused on what is working for them will be a very different experience. I liked that it didn’t matter what profession you were – it can work for all who are supporting people no matter what their issue is.
Terri Green
Therapist & Supervisor for Family Matters in Kent
The training will allow me to continue to think more clearly and deeply about the conversations I have with young people and victims and how to best use these as a means of working towards supporting the restorative process.
Martin McCann
Conference Co-ordinator for Youth Justice Agency in Belfast, Northern Ireland
This is one of the best training sessions I’ve been on – I found Eileen incredibly engaging. I feel that in this line of work it is quite easy to investigate people’s past experiences and try to help them to learn, accept and move on from that. With a Solution Focused Approach however, its put the emphasis on moving forward and making positive changes to improve now.
Jack Wilkinson
Family Support Worker for Warwickshire Council Children's Services in Warwickshire
I absolutely loved Eileen – I never thought I could say that about a Trainer but I thoroughly enjoyed the training. The simple yet impactful concepts have stayed with me. The humour was the icing on the cake!
Leilah Kafumbe Naiga
Social Worker for Warwickshire Council Children's Service in Warwickshire
This training will give me the ability to empower Service Users to effect their own change . It has changed my outlook on how we approach our families and how we see their problems. Very informative, interactive and enjoyable. I thoroughly enjoyed all three days.
Charmaine Esprit
Family Support Worker for Children's Services, Warwickshire Council in Warwickshire
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