This brought a re-frame to my middle-aged tired brain! Since my time in NHS (1981 to present) I don’t think I have attended study days where I had genuinely laugh out loud moments whilst still remaining relevant to my practice. Very relevant.

I will use lots of these skills in my pastoral session – Scaling, Change Balloon, Silent Session, Positive Language. The training was very interesting Eileen was amazing and engaging – we would love more session with her, she was very knowledgeable and made it fun. I loved the training – best training I have had […]

This will affect our work with other pastoral staff to include these tools and ethos into our practice. Great tools: Reframing, Change Balloon, Questioning Focus. Eileen was fantastic – so engaging and gave real practical strategies to use back at school.

I feel that the training will impact things in my personal life which will also change how I view my work. I have found myself using The Change Balloon with the majority of my families. I am focusing on “what has gone well” in meetings and trying to get families to focus on what has […]

Extremely effective! I work with children and families with complex needs and Solution Focused Brief Therapy provides a further avenue to reflect positive change. Very well delivered and also fun!

Solution Focused Conversations and The Change Balloon will give me more confidence when talking to families and encouraging families to move forward from negative to positive. Enjoyed the three days – Eileen is in tune with the Service. Excellent at presenting – making every day enjoyable and wanting more!

The training had a profound affect. It has already had an impact on how I have interacted with some patients this week – reframing, paraphrasing, active listening. I feel that it has furnished me with a fresh skill, another tool on my belt. Also helped to consider “exceptions to the difficulty” rather than focusing on […]

The training will make me more aware of my approach and remind me that although I am the professional – I “know nothing” and  the service user is “the expert” of themselves. My work should revolve around facilitating and not leading on making judgements. Eileen was amazing – best training I have ever had. Very […]

Have improved communications with service users. The training was the best I have ever attended!

The Supervision for Managers course will assist me with getting the best out of my Team members. I have already used what I learnt on the course with a number of staff in their 1:1 Supervision. Mawuli was fantastic – got the best out of the group and his energy kept it going!