The training had a profound affect. It has already had an impact on how I have interacted with some patients this week – reframing, paraphrasing, active listening. I feel that it has furnished me with a fresh skill, another tool on my belt. Also helped to consider “exceptions to the difficulty” rather than focusing on […]

The training will make me more aware of my approach and remind me that although I am the professional – I “know nothing” and  the service user is “the expert” of themselves. My work should revolve around facilitating and not leading on making judgements. Eileen was amazing – best training I have ever had. Very […]

Have improved communications with service users. The training was the best I have ever attended!

The Supervision for Managers course will assist me with getting the best out of my Team members. I have already used what I learnt on the course with a number of staff in their 1:1 Supervision. Mawuli was fantastic – got the best out of the group and his energy kept it going!

I found this training amazing. The insight in to a different outlook and approach will hugely help using the different tools to try and get more from the young people themselves and help them make their own decisions/strategies/solutions to their own issues. I found Eileen fantastic! The training has made me think differently and has motivated […]

I do not think the application of this training should be limited to work – I think I need to apply it to all areas my life, to live and breathe it, to make it natural and instinctive. It just makes total sense – I can only hope I continue to improve in the delivery. […]

The training will help with everything! Working with parents to empower them to come up with solutions. It will also have a very positive impact on Supervision with staff. Eileen reminded me about some strategies I had forgotten about! The Silent Session was new to me as a tool and I will definitely be asking […]

The training had a huge effect! The training was fantastic and I use it on a daily basis.

A fantastic approach which can be applied to all aspects of life. I will be using at work and home. A great training experience.

I liked the technique of identifying the positive behaviour in the person and focusing on that, questioning them about resources they use within themselves to achieve this: “being curious”. Eileen as a trainer was absolutely fabulous – I can’t compliment her enough – I was focused for every minute of the whole three days. Fantastic, […]