Client Evaluations Archive • Page 13 of 45 • Eileen Murphy Consultants

Feedback from the client-evaluations Area

I shall make use of the ‘exceptions” particularly for pupils who have subject/teacher related fears. I will definitely use The Silent Session for example with pupils to develop understanding of coping strategies. I will continue to be curious and use analogies. I thoroughly enjoyed the two says, more specifically – I liked that the delivery was NOT power-point driven, was not “content heavy” – it was all about practice and less about postulating theory and process. The training was very fresh, very original and very entertaining.

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Rachel Caine

Education Mentoring Co-ordinator for West Berkshire Youth Offending Team in West Berkshire

This training will enable me to utilize The Silent Session, contribute to young people owning their emotions and confronting their dilemmas and also promote the performance of meaningful dialogue with colleagues and clients. I thoroughly enjoyed the brisk, engaging manner this trainer demonstrated.

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Forrest Douglas

Sessional Worker for West Berkshire Youth Offending Team in Berkshire

The effect on my work? Focus on the exceptions to the helpful behaviors; set small achievable targets; use The Change Balloon with families. I really enjoyed the pace, humor and style of the training. The balance between theory and practical was perfect.

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Jessica Ryall-Spear

Assistant Team Manager, WBYOT for West Berkshire Council in Berkshire

Working in assessment, the training will help to effect change even when in crisis situations – the Solution Focused Approach is an amazing tool that subtly helps client to recognize and build upon their own strengths to find a way forward. I will use this every day. It was by far the most beneficial training I’ve had in my 30 year career and I hope to do it all again sometime.

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Sarah Hall

Social Worker for West Berkshire Council in Berkshire

Opened me to new ideas of working – using a greater variety of tools to use with clients. I was encouraged by the power of The Silent Session – breaking patterns and expectations of client/professional engagement. Enjoyable two days – no role-play, not patronizing – delivered with humour and respect.

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Elaine Parry

Specialist Health Visitor, IFST for RCTC Borough Council in Treforest, Wales

I will utilize the skills such as “curiosity” to find out more information from different perspectives. I will certainly be using more of the “exception” questions for individuals to be able to identify their own strengths. I will be more focused on “keeping it small” in order to remain focused. The training was different to anything I have previously encountered and the informality and personality of the trainer certainly assisted in making the day memorable and enjoyable.

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Nicola Hill

Senior Practitioner for Integrated Family Support Team in Pontypridd, Wales

The training has provided me with tools and therapies that can work for any individual not just focusing on certain goals or problems. The course is going to alter the way I structure my sessions with young people and families. It has allowed me to understand different ways in which I can ask a young person what is going on for them.

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Naomi Jade Williams

RIRT Support Worker for Miskin Project in Rhondda Cynon Taff, Wales

I found the days refreshing, motivating, information and fun. Useful tools such as The Change Balloon and The Scaling Walk – I will use in my work. Eileen is a great proponent of this approach and her knowledge and enthusiasm carries you with her – she demonstrates a profound respect and care for the client.

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Anne Marie Williams

IFST Practitioner for IFST, Newport in Wales

It has given me a new approach to working with young people and has given me the tools to deal with troubled families and young people in a very simple, straight forward way. I thought Eileen’s delivery was “top drawer” – excellent delivery skills!

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Gareth Titley

Youth & Young Person Support Worker for Safer Merthyr Tydfil in Wales

This training encouraged me to put more focus on the future rather than the past and to steer clients to recognize their strategies and reuse them when and where necessary. I loved Eileen’s open, honest and approachable style of teaching and sharing knowledge.

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Carol Hazelton

Project Coordinator for Rape & Sexual Abuse LIne in Exeter