Client Evaluations Archive • Page 17 of 46 • Eileen Murphy Consultants

Feedback from the client-evaluations Area

This training has given me extra tools to work with in certain aspects of my role. It has given me a fresh perspective on how to deal with difficult people/situations. I would add that it has given me confidence in dealing with the more delicate areas of mentoring young people.

My opinion of this training is high. I would like to thank Eileen for 3 enjoyable days and for sharing her knowledge – it’s not very often I would say training was fascinating!

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Jonathan Edwards

Police Constable for West Midlands Police in Stourbridge, West Midlands

I believe it will have a positive affect on the families I work with, empowering them to make choices and decisions for themselves. This training was fantastic – Eileen held everyone’s attention and made the course fun, interesting and even made me want to complete homework! Great 3 days.

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Julie-Anne Bennett

Family Case Worker for CWAC in Chester

“A very positive affect on my work. Support will be focused with specific targets – empowering families and enabling them to become independent, confident and motivated to continue to make positive change”.

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Rhiannon Ovendale

Support Worker, Disabled Children Team for Rhondda Cynon Taf Council in Aercynon, Wales

“Brings positivity to the fore. Empowering and it gives the victim the advantage over the perpetrator. Excellent, vibrant, useful and productive – a life skill”.

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Heather Reilly

Victim Support Co-ordinator for Living Options in Exeter

“Big impact – loved it! Loved Eileen’s humour and personality in the delivery of the training. I recently attended Systemic Family Therapy training which totally confused me with so many theories. Solution Focused is straight forward, adaptable, it can be individualised alongside really useful tools – all practical. As a practitioner, Solution Focused working encourages the client’s voice to be heard and acted on. It stops the situation for becoming bigger and escalating”.

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Sally Kemp

Participation & Transition for Cheshire West & Chester Council in Chester

I feel I have taken a lot from the training personally. Professionally, I have gained new tools and skills that I will be able to put into practice during the one-to-one sessions that I run with participants. I feel I have a different approach to my usual way of working now – rather than be the fixer.

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Corrina Ashford

Community Engagement Worker for Rhondda Cynon Taf in Wales

I feel this training has given me focus on how to deliver my sessions. I feel much more confident in my work now. Both Eileen and Mawuli were fantastic – I didn’t feel like I was on training yet I walked away from it learning so much. In all my years of education and training, I don’t feel like I’ve ever absorbed so much and I know exactly how I’m going to use the training.

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Jasbinder Jangra

Family Support Worker for Spurgeons in Birmingham

Content fantastic! It has made me evaluate my professional and personal life. Delivery was superb, thought provoking. I will certainly be using the tools on my one to work work. Thank you for an excellent day.

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Joan Targett

Project Worker for Parenting Matters in West Glamorgan

Eileen Murphy Consultants delivered two training days for fifty-one East Lothian secondary staff. On a scale of one to ten 95% of delegates rated the training- “a perfect ten”. The trainer has the personality and skill to engage the most difficult, “hard-bitten”, secondary teachers. By the end of each session all participants were enthusiastic and keen to try out solution focused approaches in all aspects of their work from the classroom to whole school staff meetings. The solution focused approach is a method which changes the emphasis from dwelling on the problem to finding a positive way forward. It is a system which can involve parents, teachers and pupils working together in a non-threatening way where everyone feels valued and has an equal contribution to make. Dunbar Grammar School is aiming to give all of its staff-from the janitors to the headteacher- an awareness of solution focused approaches with a view to becoming a “Solution Focused School”.

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Sheila Ainslie

Assistant Headteacher for Dunbar Grammar School in East Lothian

Has advanced my skills and will reduce work time with this more positive approach. Excellent training, best ever.

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Christine Jones

Support Worker for RCTCBC in Wales