It has provided me with a series of new tools to use with families. I really enjoyed the training – excellent facilitator.
Dawn Brandon
Midwife Assistant for Brambles Children's Centre in Birmingham
Solution Focused Therapy Training
It has provided me with a series of new tools to use with families. I really enjoyed the training – excellent facilitator.
Midwife Assistant for Brambles Children's Centre in Birmingham
Thank you for the training that you have provided for this department on several occasions. You clearly have a wide knowledge of your subject matter and deliver the training in a passionate, charismatic, visionary fun way which enables us to put the method into practice to “poke holes in the mist” of very entrenched families.
Team Manager for Worcester Council Social Services in Worcester
A fantastic course that was a pleasure to be a part of. It has provided me with invaluable tools to use in a school environment. The strategies have already been put to good use – I cannot thank you enough! Best course I have ever attended, so useful and so much fun!
Head of Year 8 for English Martyrs Catholic School in Leicester
The training will enable me to tackle student relationships in my career and has enable me to reconsider the current strategies I use. Excellent trainer!
Teacher in Leicester
As a teacher, the importance of rephrasing negative words will have a big impact on my teaching practice. I like the “Silent Session” and the “Change Balloon” strategies.
Teacher in Leicester
Right from the start, I felt that the ethos of solution focused intervention would be a brilliantway of working with my young people. I particularly felt that the Silent Session and the Visual Session were useful. This is one of the best training sessions I have ever been on. It was so interesting and I came away feeling totally enthused and full of ideas.
Prevention Manager for Leicestershire Youth Offending Service
The training was excellent and thought provoking. It will support me in supervision of staff when looking at solutions in cases. The use of “Exceptions” is key and I will be using this at meeting I attend. I absolutely loved the training – it had a profound affect on me. It really brought home to me the power of language and the effect on the individual. Best training I’ve had in years!
Manager for YSIP in Leicester
This training will make me approach my work in a totally different way. This was an excellent package of training, delivered in a professional and humorous way which could not fail to engage the participants. Useful and informative. I did not want the day to end.
Project Coordinator for Junior Youth Inclusion Programme in Leicester
Great impact – positive approach, challenging my approach – new ideas and new tools! The idea of looking at the day after the problem rather than the day of the problem was most useful.
Family Worker for Cambs Social Services
Evaluations from Dealing with Confrontation Course in response to the question “the tools took away from the training”:
Confidence in working with young people and I think that I will be able to resolve conflict a lot better now than before the training.I thought the training was excellent and relevant – Louise Leeson
How to defuse a situation that could become a problem for both the student and myself. The training was superb and made me look at a modern view of how to deal with confrontation. – Christine Rowntree
“Knowing that just changing words can diffuse situations with a little bit of thought and practice it could help prevent conflict starting” – Christine Beaumont
Very useful course. Eileen dealt with the ojectives using lots of every day examples which made the training interesting and easy to understand. I will definitely be using all of the tools that she discussed in order to avoid controntation. I totally agree that her Approach is the way forward. – Faye Ann McDermott
Very interesting and informative. Have used this already on a group of students in a hostile situation and it worked well. – Doreen Foster
Using body language to include the other person; assumption of co-operation instead of resistance. Excellent course – Joan Storer
To weigh up the situation. Use bdoy language so that those involved do not feel threatened. By changing words we use. – P Hayes
Interesting, entertaining and informative. I would certainly recommend this course to others. – David Corbett
College Administrator for John Cleveland College in Leicester