I will be more mindful of using positive language and tone with students, although this is something I always try to do, the reminders and ideas were great to receive. Eileen was really engaging and had so much interesting information to share with us. Usually for me, participating in activities during training sessions causes anxiety, however, Eileen made me feel comfortable and relaxed enough to actually enjoy taking part in the sessions.
Tina Daley
Lead Instructor for Invent Training in Leicester
