The training had a profound affect. It has already had an impact on how I have interacted with some patients this week – reframing, paraphrasing, active listening. I feel that it has furnished me with a fresh skill, another tool on my belt. Also helped to consider “exceptions to the difficulty” rather than focusing on the difficulty itself. I can’t remember enjoying a course so much. Excellent facilitation from Eileen.
Mental Health Liaison Nurse for NHS Royal London Hospital in London