I have now realized that the past is not an essential tool to engage with women we work with. I had never realized how effective positive language was before this training. Many women I work are clearly focused on all the bad points of their lives and I can now turn the conversation around so that they start telling me about where they want to be rather than only where they have been.
Eileen was absolutely fantastic! Her enthusiasm kept me interested in everything that she was saying – it was unlike any training I have ever done before.
Karen Daniel
Domestic Abuse Key Worker (Refuge) for CDAS in Wales