I found the course very informative and entertaining. The trainer is a brilliant communicator and her laid back approach is very refreshing.
Kristina Bayka-Williams
Mediator for West Kent Mediation
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Feedback from the client-evaluations Area
I enjoyed the day with a very good trainer. I feel positive and more confident about approaching this subject now.
Lisa Pritchard
Co-ordinator for MINK Mediation in Kent
Excellent trainer – funny, approachable, sympathetic and wise – a great student of human nature.
Alison Simpson
Supervisor Mediator for West Kent Mediation Services
This was incredibly well-delivered and extremely useful and informative. One of the best courses I have ever been on.
Wendy Freshman
Chief Executive for The Mediation Service in Whitstable, Kent
Refreshing, honest approach! Mediators need to reframe and rephrase all the time – suggestions on how to do this in a more challenging manner was extremely helpful. Impressed by trainer’s ability to “break the ice” so quickly and interest those present almost at once!
Sandra McCarthy
V/O Manager for West Kent Mediation in Kent
I thought it would be “just another day of training” I was wrong! The style of “telling it how it is” is very refreshing and inspirational. I am finding the approach a very useful tool – thank you.
Judith Hoath
Neighbour Coordinator for Medway Mediation in Kent
t was an absolutely brilliant course – both the quality of the training and the content were excellent.
Kay Underdown
Team Member for Swale Mediation Service in Sittingbourne, Kent
I thought the training was inspirational. The use of positive speech, thinking and focusing on the future is something than can be used in my work but also to put into practice in everyday life. The trainer’s delivery of the training was so refreshing and also great fun.
Kim Salisbury
Volunteer Coordinator for Maidstone Mediation Scheme in Kent
Excellent – very well presented – good use of examples from trainer.
Gill Keeling
EWO for Bracknell Forest Borough Council
This training will help me to focus on people’s competencies rather than the problem and the inadequancies; recognise the benefits of reframing; help motivate people by asking questions which enable them to recognise and build on skills they already have.
Engaging, relevant, entertaining and challenging.
Dr Clare Bailey
General Practitioner in Buckinghamshire
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