North West Archives • Eileen Murphy Consultants

Feedback from the North West Area

I have learnt to be more curious and will consider the value of language used, in terms of negating negativity. My approach will be to consider small, manageable steps to encourage engagement and to build up members’ confidence and/or self esteem to support progress and move on. I am more aware of the benefits of active listening to open up conversations and the different methods of evaluation.

Julie Eccleston

Community Support Worker for Blind Veterans UK in Preston, Lancashire

The training will move me away from always trying to fix things and allow the members to focus on the small thing they can alter. I using the tool of “being curious” and identifying strengths will reflect positively. Eileen was a very engaging trainer and very knowledgeable.

Lora Barton

Community Support Worker for Blind Veterans UK in Liverpool

The training was very well presented – the passion of the trainer was plain to see and that inspired all who attended. The approach was explained in a way that allowed everyone to understand and apply it to their day to day practice. I have continued to use a Solution Focused Approach with the young people I work with and it has been a really positive approach.

Michael Wilkinson

Team Member

The entire Prevention & Intervention training programme has been a pleasure. Each day opened new doors and gave more ways to look at how we could implement this new style. Because the training was delivered to the whole of the new team, it will enable us to support each other and encourage the use of new skills and tools.

Karen Mitchell

Family Practitioner, Project Crewe for Catch22 in Crewe

Not just a training day – more of an experience. Spellbinding!

Robert Thompson

Crisis Resolution Home Treatment Team for Pennine Care NHS Foundation Trust in Bury, Lancashire

I will incorporate the empowering and explorative style of interviewing to elicit coping strategies already in place in order to enabled Focused care. This training enables patients to own their own problem-solving skills thus increasing self-esteem and independence .

Claire Oswald-Jones

Occupational Therapist for Fairfield Hospital in Bury, Lancashire

I believe it will have a positive affect on the families I work with, empowering them to make choices and decisions for themselves. This training was fantastic – Eileen held everyone’s attention and made the course fun, interesting and even made me want to complete homework! Great 3 days.

Julie-Anne Bennett

Family Case Worker for CWAC in Chester

“Big impact – loved it! Loved Eileen’s humour and personality in the delivery of the training. I recently attended Systemic Family Therapy training which totally confused me with so many theories. Solution Focused is straight forward, adaptable, it can be individualised alongside really useful tools – all practical. As a practitioner, Solution Focused working encourages the client’s voice to be heard and acted on. It stops the situation for becoming bigger and escalating”.

Sally Kemp

Participation & Transition for Cheshire West & Chester Council in Chester

The training was extremely useful as it made me think in a more down-to-earth and practical way. The delivery kept me focused all day which is an accomplishment as I have a short attention span. I have already used some of the exercises in my work.

Charlotte Sones

Case Manager for YOT in Manchester

Already I am using the “Silent Session” and the “Change Balloon”. The way in which Eileen delivered the training was both informative and engaging – it will change the way I approach all of my cases. A truly inspiring training event which are few are far between. Thank you.

Nathan Foulkes

Project Worker for Catch 22 in Chester